Welcome Back!

We have now reopened! Please check the website and social media channels before making your journey as not all stores will be open.

Purple Tuesday

We are delighted to announce that we have joined the Purple Tuesday initiative for the second consecutive year.

Purple Tuesday 2019 is an international call to action, focused on changing the customer experience for disabled people. It’s about businesses making long term commitments to improve the customer experience for disabled people all year round. Creating a step change improvement in the awareness of the value and needs of disabled customers.

Here at The Mall we offer a range of support for our customers. Our Guest Services team are trained in Dementia and Autism awareness, through the National Autistic Society and Alzheimer’s Society.

We want all of our visitors to enjoy their experience at The Mall so we offer free use of wheelchairs and scooters from Accessibility, our service for shoppers who need extra assistance. We additionally have a Changing Places facility. Standard accessible toilets do not meet the needs of all people with a disability. Changing Places facilities provide customers with profound and multiple learning disabilities, extra equipment and space to allow them to use the toilets safely and comfortably.

For more information on accessing The Mall please click here.