Welcome Back!

We have now reopened! Please check the website and social media channels before making your journey as not all stores will be open.


It's easy for parents

With lots of parking and drop-off child care, a shopping trip at The Mall is family friendly.

Parent parking                                                                                                  
The Mall car park has plenty of parent and child parking spaces, all close to our lifts so it’s easy for you to get to all levels of The Mall.

Parent and child facilities                                                                                  
Our five toilet blocks have baby changing rooms, baby feeding cubicles, nappy vending machines and wall activities to amuse toddlers.

Kidz Play crèche                 
Need a couple of hours of uninterrupted shopping time? Why not drop the kids at Kidz Play crèche in The Mall? 

Younger children will enjoy an exciting play structure with a ball pool and slide, craft activities like playdough and painting, sand play and construction toys, dress up, a quiet area, and more. We also have a range of carefully-selected electronic games for older children.

The crèche is open for children aged two to nine. All staff are professionally trained and qualified. 

Kidz Play birthday parties            
Celebrate your child's big day with a birthday party at Kidz Play. Your child and their guests will enjoy a fun-packed hour of play in the main play area, followed by 30 minutes’ exclusive use of a party room where they can enjoy their party food.

We’ll take care of everything while you enjoy a relaxing hour or two shopping in The Mall before joining us for the big sing-a-long finalé: Happy Birthday to You!

We host parties seven days a week between these times:             

Monday to Friday  9.30am to 7.00pm
Saturday   9.00am to 7.00pm
Sunday   10.30am to 5.00pm

To book a party or learn more, please call us on 0117 915 5802.

And fun for children

We’re keen to make The Mall a great experience for our younger visitors. That’s why you’ll find a range of great activities for kids.

Free outdoor play  - please note, our outdoor play area is currently closed while we carry out essential refurbishment.                
Our outdoor play area is located just outside Boots. It’s the perfect place to run off some steam before strolling round The Mall. Please note: As this is an unsupervised children’s play area, parents or guardians remain responsible for their children at all times.

The Mall train                                                                             
On selected dates throughout the year The Mall train offers themed rides between Marks & Spencer and John Lewis on special occasions like Halloween and Christmas. Ask at the Information Desk for details.