We're Open!

As we move forward into the next stage of the Government’s roadmap out of Covid-19 restrictions, our priority remains keeping shoppers and staff safe when visiting Cribbs. We have created a handy guide which can help answer some of the most asked questions.

Gift Cards at The Mall

Treat them to a Gift Card

With a Gift Card, they can pick the perfect present from almost every store in The Mall and The Retail Park or take themselves out to the restaurants and cinema at The Venue.  

You can purchase Gift Cards from our Information Desk or alternatively head to our Management Offices on weekdays between 9am - 5pm.

The Gift Card programme is managed by Flex-e-card on behalf of The Mall at Cribbs Causeway. When you click 'Order Gift Cards Online' below, you will be transferred to the Flex-e-card website to make your purchase. For full details on Flex-e-card's Terms and Privacy Policy, click here

If your Gift Card expired during lockdown (before the end of June 2020), Flex-e-Card will be happy to offer an extension to the expiry date. If you would like to extend the date of your card, please give them a call directly on 0844 77 44 277, and they can assist you with this. Calls will be charged at 5p per minute. Please be advised there may be additional access charges from your service provider. 

Where Gift Cards are accepted:




Where to purchase Gift Cards

You can buy Gift Cards online, using the link below. 

Order Gift Cards online

Check your Gift Card balance

Full terms and conditions for our gift cards can be found online here

Offers from The Mall